Rapid Operations Facility Management
Platform
Rapid delivers a comprehensive, integrated suite for managing every aspect of your facility operations — from asset tracking and incident resolution to SLA management and facility booking.
- Unified Facility Operations
- Real-Time Performance Insights
- Smarter Maintenance & Asset Tracking
How it works
OT events are ingested via Rapid Edge, normalized, and evaluated against rules. Relevant alarms are routed to the right people—technicians, operators, or managers—based on role, site, and severity.
- Connects directly with OT devices and systems through the Rapid platform
- Monitors key operational parameters and pushes notifications automatically
- Integrates with Rapid Operations Facility Management Platform and dashboards
- Role-based notification routing for targeted, actionable alerts
Core Capabilities
Unified modules for Asset Management, Maintenance, Incident & Problem Management, Vendor & Contract, SLA, Reporting, and Facility Booking — with real-time dashboards and KPIs.
Asset Management
Track assets, hierarchy, lifecycle, and utilization with QR/Barcode support.
Maintenance Management
Plan PM/CM, auto-generate work orders, and optimize schedules.
Incident Management
Intake, triage, assignment, and resolution workflows with SLA timers.
Problem Management
Root cause analysis and knowledge capture to prevent recurrence.
Vendor & Contract
Manage vendor performance, contracts, and compliance in one place.
SLA Management
Define, track, and escalate against SLAs with real-time breach alerts.
Reports & KPIs
Operational analytics, exportable reports, and role-based dashboards.
Facility Booking
Book rooms, equipment, and resources with approvals and usage insights.
Integrations (OT/IT)
Connect BMS, Desigo CC, SCADA, and IT systems for runtime & asset insights.
Key Benefits
- All modules connected under a single, secure platform for end-to-end traceability.
- Digital workflows, auto-escalations, and SLA timers reduce manual effort.
- SLA tracking and vendor scorecards improve compliance and outcomes.
- Realtime dashboards, reports, and KPIs to inform decisions faster.
Why Rapid Operations Facility Management Platform
Built for next‑generation connected facilities — delivering agility, transparency, and intelligence so you can operate smarter, faster, and more sustainably.
